Hot Tubs Peterborough

Peterborough Showroom Details

HotSpring World of Peterborough
Dobbies Garden Centre
Serpentine Green
Hampton
Peterborough
PE7 8NY

Call us now: 01733 212 400

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Google Rating

4.8

HotSpring World Peterborough

4.8

Gary Stewart

15:35 01 Jun 19

Absolutely brilliant customer service, help and guidance from Claire. Claire helped us to find the right hot tub for our lifestyle. We spend so much time in it and love every minute. We would advise anybody looking to seek/purchase a hot tub go visit Claire and Billy at Hot Spring World Peterborough you won't be disappointed. Big thanks Gaz & Nicky.

Joe Randall

20:47 26 May 19

Purchased a hot tub in April from Billy, he had excellent customer service and friendly advice. The installation team were very effiecnt in their jobs and were always willing to give advice for care of our new hot tub !! We would highly recommend Billy and his team to any new buyers and any current owners wanting an upgrade, advice or supplies. Once again thanks Billy for all you’ve done we are truly grateful you were top notch !!Melanie and Kevin Randall

Lisa Baldwin

13:49 18 Apr 19

A process was piece of cake from start to finish all down to Claire, we’ve been talking on and off for nearly a year and the information and help given by her has been invaluable, so once we were finally ready to purchase our tub (after long house renovations) there was only one place and one person I was going to getting my tub from. From looking at tubs to delivery took less than 2 weeks, the instructions made the installation a piece of cake and Claire was able to answer all my many questions about access, suitable placement etc... Highly recommend HotSprings Peterborough and Claire!!

ED Riders

11:32 13 Nov 18

Excellent service. Very happy dealing with Billy. We thoroughly recommend him WRT the quality of his advice, service and price (although don't go here if all you want is the cheapest of the cheap).

Andrew Dams

10:44 28 Oct 18

Having had our hotspring Grandee for nearly a year now, we can only say how lovely it is sitting in the garden being soothed watching the stars. The service we have received from Claire and Billy has been second to none. Always there for advise and support for two novices.cannot praise them highly enough.

Deborah Mennie

09:19 07 Oct 18

Excellent service. Fabulous swim spa, whole family loves it. Billy always at the end of the phone for advice. Thank you

Rowland Potter

00:04 09 Sep 18

Claire Kelly of Hot Spring World Peterborough has been superb. My desire to own a swim spa was hampered by my anxieties about whether it could be delivered to my property with what I thought were insurmountable challenges, Claire however answered all my questions and concerns and made the whole purchase, site assessment and delivery trouble free. I can honestly say that the addition of a swim spa has added a Whole new dimension to the entire families life from aquarobics, to swimming, to learning to swim, to pool parties past midnight. The best decision made easier by Claire. Thank you.

Janis Gunnell

13:13 19 Aug 18

Swimcross Exercise System X500. EXCELLENT! Having tested the pool at Peterborough I was completely hooked. Billy was welcoming & friendly, answering all of my questions, and I didn’t feel rushed or under any pressure whatsoever. He kept me informed of progress until I took delivery of my pool just over a week ago. If I have any questions I know he is just a phone call away to answer them. I cannot fault the after sales care, including a visit from him just a few days after installation. This pool/spa is so versatile, plenty of room for the serious swimmer, or just have the temperature a bit higher and have a relaxed swim, a float around on your favourite inflatable, or just sit in the spa area. This pool really is my bit of heaven, and a feast for the eyes too. Highly recommended.

amanda webb

14:03 08 Aug 18

This is our first hot tub ,we've been contemplating the idea for years, but couldn't decide, we originally went looking for rattan furniture that day!! But thought we'd have a look ,Claire showed us all the different ranges, told us everything we needed to know about them, gave us all the information we needed what to do ,how efficient they are, how easy to maintain, and how good they are for you. So in the end we went for the vanguard, and I have to say it's brilliant, our best purchase I think were all really happy with it. So thank you Claire, Billy, and the men that installed it were brilliant as well arrived early talked us through everything, service excellent from every side would highly recommend

Jessica Winfall

07:36 17 Jul 18

We was very impressed with the customer service and care by Billy , he also came out to visit us a few days after our hot tub was installed and even given us some good tips on how to maintain our tub. I couldn't fault the care and dedication of the team ,it just pays off going for a well known brand like hotspring ,as we did alot of research on other hot tubs and even looked into cheaper online companies ,but we didn't want to take the risk. The high customer care and aftercare *Sold* it to us 100% and it goes to show that it does pay off in the end as it has given us a peace of mind if we ever did need to contact Billy or Claire for any future enquires . Our flair tub is such a good tub it gets to my lower back problems and Thank you once again guys for your help and guidance and for getting our tub out to us just in time for Christmas

Chris South

11:37 03 Jul 18

After many years of shall we/shan't we, we finally too the plunge, and bought ourselves a Hot Sping Relay Hot Tub, thank you to Claire and Billy for putting up with us, through the decision process. Installation was faultless, the install guys polite and friendly, aftercare has been fantastic. We have used it nearly everyday in the 3 weeks since it arrived, we would recommend to anyone looking to purchase a hot tub to go see Billy and Claire.

Simon Pishorn

14:34 04 Jun 18

Had my hot tub a couple of years now absolutely the best thing I ever bought, use it almost everyday, great to be able to relax and unwind in your own garden. Service, installation and aftercare was excellent, very easy to keep clean etc. Chose a larger one so all the family can enjoy, which they all do! Would definitely recommend one.

Dominic Human

07:55 04 Jun 18

Fantastic service from Billy at the Peterborough branch. We are so pleased with the hot tub and the level of service we received. Highly recommended.

Katy Blessett

10:30 11 May 18

Always receive a great service! Love our spa...had for two years now and still enjoy every soak.

Charlie Calton-Watson

13:43 16 Apr 18

Just purchased our first hottub from Claire. Really professional, friendly sales service - no pushiness! Been really pleased with the advice and customer support from first enquiry through to delivery... Just waiting for the water to be hot enough! Thanks v much!

Karen Rendell

06:04 08 Apr 18

This is our first hot tub and we really needed advise. Claire was fantastic and guided us professionally, patiently and with great care to detail. Nothing was too much trouble and she reassured us answering every question we had. From entering the show room, to delivery and aftercare the service we have received had been nothing less than 100%!!! We would recommend with no hesitation!

Sarah Gee

13:02 07 Apr 18

All I can say is from the moment we stepped into the showroom we had nothing but help. Advice and tailoring to our needs. Claire listened to how we wanted a hot tub work for us and explained it all. The reasons for purchase were for chronic hip and lower back pain for me so hydrotherapy an absolute essential. My husband is a lorry driver and needed aching muscles relieving after a good 12+ hours a day in a lorry cab. I'm now pain free, destressed as the relaxation purposes are worth their weight in gold. I sleep better after an evening dip as its comforting and relaxing. Multi purpose use as we also have friends around to socialise and chill in the tub. So easy to keep on top of maintenance as Claire has terrific guides to help with the levels and cleaning. When we pop back to the showroom for top up products it's like your popping to a friend's for help and advice. For us the purchase was a luxury which has now become an essential in our daily routines. Very economic to run and easy to control temps etc... love our Hotspring tub. Purchased Jan 2018 our Relay is amazing

Ally F

18:12 26 Mar 18

I have had nothing but a fantastic experience from the company. Helpful, informative an overall brilliant experience from start to finish!! We purchased our first hot tub from Claire in 2015 - the relay and we loved it. Everything was explained clearly, from purchase to delivery everything was a breeze. Nothing was too much trouble and all questions were answered in a clear easy to understand way. Having never owned a hot tub this was extremely helpful!! A few weeks ago we decided to pop in and see Claire again to talk about upgrading our tub. We had enjoyed it so much but wanted a bit more!!Claire went through several different models and then introduced us to the vanguard. We were sold. We purchased it there and then!! Again service from start to finish was amazing - every question answered, everything explained clear as day!! The tub it's self, well it's fantastic the jets are out of this world, the moto massage - fabulous it's the most AMAZING jet ever. I can't recommend it enough!! Thank you Claire and Billie for all your help ?

James Scotney

20:36 24 Nov 17

I purchased a Vanguard HotSpring Hot Tub about 6 months ago and my experience from leading up to my purchase (about 6 months research) up to now (12 months later), has been fantastic. I visited 5 Hot Tub manufacturers and decided to purchase from the Peterborough HotSpring site mainly down to their Manager, Billy. What a nice, helpful and none salesy experience. Totally focused on customer service which made a refreshing change to some of the others I'd visited who were only interested in selling me something ASAP with their usual blaggy "special discount"..I should have written this review 6 months ago after purchasing the Hot Tub initially but kept putting it off up to now. So, on a Friday night at 8.15pm why am I writing this review now? Billy, that's why! On his day off today, he's taken the time to visit me, partner in tow, and help me with my first clean of the tub. That says it all. If you are looking to purchase a Hot Tub I cannot recommend HotSpring highly enough. The quality of the Hot Tub and the customer service and hassle free friendly experience to purchase my tub has been great. Thanks for all your help Billy and thank you for popping round today to help. My wife, daughter and myself look forward to soaking in the tub again tomorrow. 🙂

Simon Dawson

11:26 13 Nov 17

I bought a 6 seat hot tub from Billy, and I found his service both honest and extremely helpful. He explained at some length the need to consider the differences between air and water jets and the impact this has on temperature management. The more energy or power to maintain heat the more it will cost to run. My tub runs very efficiently and at a relative low cost. Whilst supermarket / mail order tubs seem better value, buying from someone like Billy will help you appreciate that a lower sale price does't mean lower cost after the first year. The delivery and installation was seamless providing you follow the very clear pre-install advice Billy gives regarding siting and power supply.

Alex Hazel

09:55 26 Oct 17

I purchased my Hotspring Aria from Billy at Peterborough in Oct 2017 and from beginning to end the process was flawless, he gave me excellent product advice as well keeping me informed of dates for installation by Hot Tub Assist. The tub is excellent and is money well spent for one of the best brand hot tubs in the world (in my opinion). I would thoroughly recommend visiting Billy at Peterborough and browsing the range of wonderful products on site. Alex

Jenny Ballantyne

13:30 01 Sep 17

We bought our hot tub from the lovely Billy two years ago and we love it! Pure relaxation in your own back garden! We go in there as a family and i also love to get some peace and quiet on my own. We've had ongoing support from HotSpring World Peterborough. If we've had any questions they've always been happy to help. We've not had any problems at all with our tub since the purchase, just the odd user error now and again. Basically, if you're thinking of buying a hot tub...do it!! You won't regret it! Make sure you buy it from these guys, not only because you get a great quality hot tub but you also get peace of mind; should you have any problems, these guys are always here to help. I can't recommend enough.

MARY LANCEFIELD

09:47 19 Aug 17

Excellent service and products - we invested in a hot tub for our holiday home which has been the perfect finishing touch and much appreciated by our guests. Billy helped us make out choice of hot tub and gave valuable advice on care and maintenance. We hope to be able to buy one for our own home too! Guests at the holiday home frequently comment how much they have enjoyed the hot tub and one said that they have used a variety of tubs and ours was "far superior"! You get what you pay for!

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Hotspring World of peterborough
Dobbies Garden Centre Serpentine Green Hampton Peterborough PE7 8NY

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