Norwich Hot Tubs, Norfolk

OUR HOT TUB CLEARANCE SALE IS NOW ON!
Contact or visit the showroom for more details.

At HotSpring World in Norwich, Suzanne, John and Sonia are available to provide you with quality service and hot tubs and endless pools at affordable prices. We offer a range of over 30 hot tubs to choose from.

Whether you are looking for a 2-seater hot tub to fit in a small space or a complete spa solution for both fitness and entertainment, we can help you find the perfect hot tub for your family and lifestyle.

If you live in Norwich and the surrounding area, visit our Norfolk showroom and try before you buy, so you can feel the benefits of having your own hot tub for yourself. Suzanne and the team are on hand to explore the different options available to you to make your own relaxing space for your garden. We can even handle all the details for delivery and installation to get your new hot tub directly to your home.

At the showroom, you can also buy any accessories, cleaning and maintenance supplies that you will need to keep your hot tub in the best working order.

Norfolk Showroom Details

Hotspring World of Norwich
Notcutts Garden Centre
Daniels Road
Norwich
NR4 6QP

Call us now: 01508 491 540

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Hot Tub Trade-In

Google Rating

4.9

HotSpring World Norwich

4.9

Cliff I'Anson

17:27 28 May 18

I have been dealing with Sonia and John at the Nottcuts site (Norwich) since buying a tub in 2011. They are always friendly, helpful and offer good advice on the products they sell. There is never any pressure and both have delivered a first class service, that sees me returning as required for advice, chemicals and filters. The tub is In weekly use and is as good today as it was when first purchased.

Annie Oldridge

17:19 20 May 18

We have just had a Sovereign hot tub installed, our first. We had a few queries on the maintenance aspect and the aftersales care at HotSpring World in Norwich was really helpful. They answered all our beginners questions and would definitely recommend them. Delivery and instalment of our hot tub was also very efficient.

kieron thompson

15:54 04 May 18

John and the team are fantastic and helpful always. Aftercare is 1st class, and technical knowledge is ace. Plus my hot tub is awesome. Thanks

John Harris

10:13 25 Apr 18

Great experience. All the staff are very helpful and knowledgable and looked after us very well. Very happy with our new hot tub!

Adrianne James

06:05 18 Apr 18

We just wanted to thank all the staff at HSW Norwich, especially John, he provided excellent service from start to finish, he was able to answer all our questions (and they were many !!), he definitely went the extra mile for us and we are so grateful.We love our new tub and feel we got a fantastic deal.????? !

paul sutton

17:12 16 Apr 18

From when we decided to purchase a hot tub we visited many suppliers and done a lot of homework, when we visited the Norwich showroom the level of advice and helpfulness with our sometimes daft questions was outstanding. After many visits we purchased our tub and the level of service from ordering to installation continued to excell. I can recommend anybody interested in buying a hot tub ( and you should) to visit the showroom and see the staff for a great service.

Alan Skoulding

13:55 09 Apr 18

Many thanks to Suzanne and staff at HotSpring World Norwich for the excellent service during ordering and delivery of my new Bolt hot tub.

Roxanne Hosier

11:37 27 Feb 18

We have our Relay Hot Spring hot tub installed late last year. We visited the Norwich NotCutts Garden Centre where they have a Hotsprings centre and the staff where very helpful in showing me the best suited hot tub for me and my family. We where given all the relevant information and even received a promotion deal to have the music added and steps. Once all the paperwork had gone through the delivery service was amazing and the gentlemen that installed it where very friendly and helped us explained the set up and what we needed ot do over the next couple of days. If we where ever stuck with anything to do with the hot tub or the chemicals we just called the centre up and always have a easy and quick response from the people at Notcutts. I could not recommend enough to even go and have a visit to Notcutts Garden centre in Norwich if you are thinking or considering a Hot tub for your family. The staff are welcoming and do not pressure you into making any decision and help you wiht the fiancee plans and the best product to suit your family. Kindest regardsHosier Family 🙂

Brian Dunn

13:44 19 Feb 18

After purchasing my Jetsetter NXT in December 2018 I have returned several times to ask advice as this is my first spa. Suzanne and all staff there could not be more helpful. I use the spa 3 times a week and would not be without it. It was truly marvellous to go in Christmas Day ! I reported a small fault on the spa cover to Suzanne recently and she immediately organised a free replacement from Hot Tub Assist. Great service !

Susan Palmer

15:55 08 Jan 18

We purchased a hot tub just before Christmas. Suzanne provided an excellent & informative service (which doesn't stop once the hot tub has been delivered). The delivery & installation was very efficient especially in view of the very cold conditions that day. We would highly recommend Hotsprings & have used our 'Flair' hot tub nearly every day since delivery. John & Susan

Arborpro Tree Services

20:19 07 Sep 17

We brought a secondhand hot springs hot tub and had fantastic help from the staff at Norwich with emailing user guide over to us, telling us how to clean the tub new filters was really impressed with the great customer service highly recommend

Richard & Caryll Brown

14:21 19 Jul 17

Have used Hotspring World Norwich for many years and have always had excellent friendly service whenever I visit. Both knowledgable and value for money.

Alex Taylor

16:38 13 Jun 17

Both John and Sonia have been great with the whole process of finding the correct tub, to the ongoing help with routine maintenance. Very happy customer

rachael Clarke

13:09 05 Mar 17

We have had our hot tub for a couple of years now. We looked at a range of options available and the knowledge help and experience from Sonia and John, as well as the ability to see the options and try the different sizes and cover lifters led us to a very good choice that suited our requirements. They are lovely, very warm and friendly and it's always great to catch up with them when we need any supplies.

Kane Freeman

12:25 04 Mar 17

HotSpring World Norwich is the perfect place to view and experience the various models available at many different price points. I made many visits prior to making my purchase. I experienced outstanding customer service throughout my purchase from Sonia and John, I was under no pressure whilst making my decision. The after sales support they provide is second to none, they are always there to help, answer questions and give you the best advice. I cannot thank them enough for my amazing HotSpring Spa, I use it on a daily basis and with friends and family it's a great social place. I highly recommend looking no further than HotSpring World Norwich when looking for your perfect spa, the quality and energy efficiency of the spa itself compared with cheaper brands can't even be compared, they are in a whole different league.

Next Reviews Write a review

How To Find Us

Hotspring World of Norwich
Notcutts Garden Centre Daniels Road Norwich NR4 6QP

Get Directions

I have been dealing with Sonia and John at the Nottcuts site (Norwich) since buying a tub in 2011. They are always friendly, helpful and offer good advice on the products they sell. There is never any pressure and both have delivered a first class service, that sees me returning as required for advice, chemicals and filters. The tub is In weekly use and is as good today as it was when first purchased.

Cliff I'Anson

17:27 28 May 18

We have just had a Sovereign hot tub installed, our first. We had a few queries on the maintenance aspect and the aftersales care at HotSpring World in Norwich was really helpful. They answered all our beginners questions and would definitely recommend them. Delivery and instalment of our hot tub was also very efficient.

Annie Oldridge

17:19 20 May 18

John and the team are fantastic and helpful always. Aftercare is 1st class, and technical knowledge is ace. Plus my hot tub is awesome. Thanks

kieron thompson

15:54 04 May 18

Great experience. All the staff are very helpful and knowledgable and looked after us very well. Very happy with our new hot tub!

John Harris

10:13 25 Apr 18

We just wanted to thank all the staff at HSW Norwich, especially John, he provided excellent service from start to finish, he was able to answer all our questions (and they were many !!), he definitely went the extra mile for us and we are so grateful.We love our new tub and feel we got a fantastic deal.????? !

Adrianne James

06:05 18 Apr 18

From when we decided to purchase a hot tub we visited many suppliers and done a lot of homework, when we visited the Norwich showroom the level of advice and helpfulness with our sometimes daft questions was outstanding. After many visits we purchased our tub and the level of service from ordering to installation continued to excell. I can recommend anybody interested in buying a hot tub ( and you should) to visit the showroom and see the staff for a great service.

paul sutton

17:12 16 Apr 18

Many thanks to Suzanne and staff at HotSpring World Norwich for the excellent service during ordering and delivery of my new Bolt hot tub.

Alan Skoulding

13:55 09 Apr 18

We have our Relay Hot Spring hot tub installed late last year. We visited the Norwich NotCutts Garden Centre where they have a Hotsprings centre and the staff where very helpful in showing me the best suited hot tub for me and my family. We where given all the relevant information and even received a promotion deal to have the music added and steps. Once all the paperwork had gone through the delivery service was amazing and the gentlemen that installed it where very friendly and helped us explained the set up and what we needed ot do over the next couple of days. If we where ever stuck with anything to do with the hot tub or the chemicals we just called the centre up and always have a easy and quick response from the people at Notcutts. I could not recommend enough to even go and have a visit to Notcutts Garden centre in Norwich if you are thinking or considering a Hot tub for your family. The staff are welcoming and do not pressure you into making any decision and help you wiht the fiancee plans and the best product to suit your family. Kindest regardsHosier Family 🙂

Roxanne Hosier

11:37 27 Feb 18

After purchasing my Jetsetter NXT in December 2018 I have returned several times to ask advice as this is my first spa. Suzanne and all staff there could not be more helpful. I use the spa 3 times a week and would not be without it. It was truly marvellous to go in Christmas Day ! I reported a small fault on the spa cover to Suzanne recently and she immediately organised a free replacement from Hot Tub Assist. Great service !

Brian Dunn

13:44 19 Feb 18

We purchased a hot tub just before Christmas. Suzanne provided an excellent & informative service (which doesn't stop once the hot tub has been delivered). The delivery & installation was very efficient especially in view of the very cold conditions that day. We would highly recommend Hotsprings & have used our 'Flair' hot tub nearly every day since delivery. John & Susan

Susan Palmer

15:55 08 Jan 18

We brought a secondhand hot springs hot tub and had fantastic help from the staff at Norwich with emailing user guide over to us, telling us how to clean the tub new filters was really impressed with the great customer service highly recommend

Arborpro Tree Services

20:19 07 Sep 17

Have used Hotspring World Norwich for many years and have always had excellent friendly service whenever I visit. Both knowledgable and value for money.

Richard & Caryll Brown

14:21 19 Jul 17

Both John and Sonia have been great with the whole process of finding the correct tub, to the ongoing help with routine maintenance. Very happy customer

Alex Taylor

16:38 13 Jun 17

We have had our hot tub for a couple of years now. We looked at a range of options available and the knowledge help and experience from Sonia and John, as well as the ability to see the options and try the different sizes and cover lifters led us to a very good choice that suited our requirements. They are lovely, very warm and friendly and it's always great to catch up with them when we need any supplies.

rachael Clarke

13:09 05 Mar 17

HotSpring World Norwich is the perfect place to view and experience the various models available at many different price points. I made many visits prior to making my purchase. I experienced outstanding customer service throughout my purchase from Sonia and John, I was under no pressure whilst making my decision. The after sales support they provide is second to none, they are always there to help, answer questions and give you the best advice. I cannot thank them enough for my amazing HotSpring Spa, I use it on a daily basis and with friends and family it's a great social place. I highly recommend looking no further than HotSpring World Norwich when looking for your perfect spa, the quality and energy efficiency of the spa itself compared with cheaper brands can't even be compared, they are in a whole different league.

Kane Freeman

12:25 04 Mar 17

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Opening Times

Monday – 9am – 5pm
Tuesday – 9am – 5pm
Wednesday – 9am – 5pm
Thursday – 9am – 5pm
Friday – 9am – 5pm
Saturday – 9am – 5pm
Sunday – 10am – 4.30pm

Closed: Easter Sunday, Christmas Day & Boxing Day.

We offer 0% interest-free financing on our hot tubs, subject to model, deposit and acceptance.

All HotSpring World Norfolk hot tubs come with:

● Free delivery and installation
● Comprehensive parts and labour warranty
● Water chemical starter pack
● Insulated cover
● Water training and commissioning

Norfolk Sales Team

Our dedicated Norfolk sales team is on hand and available to help you choose the right hot tub for your home. We can answer any questions you may have about selecting, financing, installing and maintaining your new hot tub.

norwich showroom manager profile photo

Suzanne McCarter
Showroom Manager
01508 491 540

norwich showroom sales consultant photo john

John Stokoe
Sales Consultant
01508 491 540

Sonia Smith
Sales Consultant
01508 491 540

Hot Tubs Available at the Norfolk Showroom

We offer a wide range of hot tubs and swim spas from five outstanding collections that offer over 30 different models to choose from, so it will be easy to find a solution to perfectly complement your lifestyle and meet your needs.

Highlife® NXT Collection
With innovative technology and distinctive design input from BMW Group DesignworksUSA, this collection offers the most exceptional and luxurious hot tubs on the market.

Highlife® Collection
Premium look and advanced engineering for the ultimate hot tub experience

Limelight® Collection
Elegantly styled hot tubs offering soothing massage, vibrant lighting, and exclusive features

Hot Spot® Collection
Great value for hot tubs catering to relaxation or entertaining

Freeflow® Collection
A fantastic entry-level option for any garden space

We also have the following Swim Spas available:

Introducing the all-new Endless Pools^® Fitness Systems. We are all about fitness, and we know that making time for personal wellness within a busy day can be difficult. Endless Pools Fitness Systems offer wellness without limits!

Endless Pools® Fitness Systems
The original swim spa fitness system blends exercising, swimming and relaxing seamlessly

Swim Cross™ Exercise Systems
This collection introduces a jetted swim option with exceptional value, from the makers of Endless Pools

Try before you buy

We are proud to offer a range of the best hot tubs in Norwich, so we invite you to test out the relaxing jets first hand. Simply bring your swimsuits with you to enjoy a soak and hydromassage in our demo hot tub and experience the luxury and relaxation for yourself.