Service & Warranty

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Chemical Shop Queries

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Why is my hot tub water green?

Green water indicates that your hot tub has active bacteria growing in it. Empty the water out and then scrub all of the surfaces with a chlorine solution.

Rinse with clean water and then refill the hot tub. We then recommend shock dosing the spa with a combination of chlorine and non-chlorine shock – always check product instructions to ensure you use the correct amount.

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Feel free to get in touch with us, and we'll be more than happy to help.

Family walking around a hot tub

Why is my hot tub water green?

Green water indicates that your hot tub has active bacteria growing in it. Empty the water out and then scrub all of the surfaces with a chlorine solution.

Rinse with clean water and then refill the hot tub. We then recommend shock dosing the spa with a combination of chlorine and non-chlorine shock – always check product instructions to ensure you use the correct amount.

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