Hot Tub sales (Showrooms open 7 days a week): 0800 849 8111
Service & Warranty: 0800 849 2468
Chemical Shop Queries: 01245 490056
This is the Cookie Policy for Hotspring World, accessible from www.hotspringworld.co.uk
Protecting our customers is at the heart of everything we do at HotSpring®World, and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we’d like to explain more about how and why we use them.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
A cookie is a text file placed onto your device when you access websites. We use cookies and other online tracking devices such as web beacons, and flash object storage to deliver, improve and monitor our website, including in the following ways:
Cookie – wp-settings
Purpose – Used to identify site settings.
Cookie – wp-settings-time
Purpose – Used to identify site settings.
Cookie – wpe-auth
Purpose – After log in this identifies your user account.
Cookie – wordpress_logged_in_{HASH}
Purpose – After log in this identifies your user account.
Cookie – comment_author_{HASH}
Purpose – When you submit a comment we store this information to populate this field for your next visit.
Cookie – comment_author_email_{HASH}
Purpose – When you submit a comment we store this information to populate this field for your next visit.
Cookie – comment_author_url_{HASH}
Purpose – When you submit a comment we store this information to populate this field for your next visit.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.
Our websites display a notice alerting you to our use of cookies and other similar technologies and linking to this privacy policy. If you use our webites after this notice has been displayed to you we will assume that you consent to our use of cookies or similar technologies for the purposes described in this privacy policy.
The types of cookies we use are divided into four categories:
1. Necessary cookies
These cookies let you move around a website and use all it’s features. Without them, you wouldn’t be able to do things like interact with web pages, or fill in forms. These cookies help keep you secure.
2. Performance cookies
These simply help improve the way a website works. They tell us how people use each page, which ones are most commonly viewed, or whether any error occurred.
3. Customisation cookies
These cookies store your personal settings such as font sizes, volume level, or remember basic information that you’ve entered, so next time you visit our website it’s all there for you. For example, if you choose to ask the website to remember your username for your login, you won’t have to enter it the next time you need it.
4. Advertising cookies
These cookies help us to advertise our HotSpring®World products across the Internet. We use Google AdWords remarketing services which will display relevant ads tailored to you based on what parts of the HotSpring®World website you have viewed by placing a cookie on your device. This cookie does not in any way identify you or give access to your computer. The cookie is only used to say, “Person X visited page Y, so show this person ads relating to page Y.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
These third party suppliers are responsible for the cookies they set on your device. For further information please visit the website of the relevant third party.
How to Opt Out of Remarketing and Advertising
If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting www.google.com/settings/ads. You can also opt out of any third-party vendor’s use of cookies by visiting www.networkadvertising.org/choices/
Changes to our Cookie Policy
This Cookie Policy may be updated from time to time.
If we change anything important about this Cookie Policy we will notify you through a pop-up on the website for a reasonable length of time prior to and following the change. You may review the Cookie Policy by visiting the website and clicking on the “Cookie Policy” link.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
[Policy last updated MAY 2018 – Version 1.1]